Hosted Survey™ Private Label Options

What is Private Label?

Private label is a term that describes the ability to brand, personalize and customize a third-party product or service under your own organization's name. The underlying technology may be developed and owned by another company, but you brand and tailor the product using logos, and setting color schemes, layouts, languages and other configurable options to make the system look like it comes from you.

Hosted Survey™ offers two levels of private label or branding: 1) the surveys you design and administer, and 2) the software application and technology that allows you to design and administer your surveys. Everyone who uses Hosted Survey™ can private label their surveys; customers who offer research services as part of their core business often also want to private label the whole application.

The Basic ASP online application, found at www.hostedsurvey.com, allows you to private label your surveys and feedback forms, and is the simplest (and sometimes least expensive, entry level) way to use Hosted Survey™. If you need multiple end-user (designer/admin) accounts, or if you want to private label not only your surveys, but the actual software tool used to design and administer the surveys, or if your survey volume is relatively high, then the Private Label ASP plan is a good choice for you.

Note that both editions are full-featured. The private label (multiple-account) editions give you additional account management functions, such as the ability to create shared question and template libraries.

Basic ASP (Online) Edition

The Basic ASP Edition is available online, with no setup or configuration. Simply open an account and start creating surveys. This is an excellent option for the majority of customers, and a good starting point even for those who are considering the private label managed option. Pricing is based on usage, which is measured in terms of responses, or completed surveys, and range in price from $.50 each to $0.10 each (for higher volumes, preferred account status and academic universities).

Hosted Survey's Private Label Edition (Hosted and Managed)

The Private Label ASP plan is priced based on two factors: the number of available "accounts" (surveys designers and administrators) and the number of available "responses" (completed surveys). With the private label ASP plan, we do everything for you (hosting, maintenance, upgrades, configuration, backups, technical support to designers, administration, etc.). Since we are managing the application services, our charges are tied closely to expected usage (end-user/designer accounts plus anticipated responses).