Your Privacy
At Hostedware, we are committed to protecting your privacy.
We use the information we collect about you ONLY to process orders,
provide customer service, notify you of product updates and scheduled
maintenance, and to provide a more personalized online experience.
What information do we collect, and how do we use it?
When you open your account or purchase response packages or other
services online, we need to know your name, contact information,
and (only if you decide to pay by credit card) your credit card
number, and expiration date. This allows us to process and fulfill
your order, and to keep you informed about your account and the
applications and databases you are using.
We also monitor customer traffic patterns and site usage, in
aggregate, to help us develop the design and layout of the site.
Will we disclose the information we collect to outside parties?
No. Hostedware does not sell, trade, or rent your personal information
to anyone, ever.
Hostedware may provide aggregate statistics about our customers,
sales, traffic patterns, and related site information to reputable
third-party vendors, but these statistics will include no personally
identifying information.
Hostedware may release account information when we believe, in
good faith, that such release is reasonably necessary to comply
with law, to enforce or apply the terms of any of our customer
agreements, or to protect the rights, property or safety of Hostedware
Corporation, our customers and clients, our end-users, or others.
This applies to your personal information as well as your data
hosted by us. Hostedware will not use, sell, rent, trade or otherwise
disseminate or disclose your data to either itself or any third
party, except as required by law, or by your authorized written
request or consent.
How do we protect customer information?
When you place orders or access your account information, we
offer the use of a secure server. The secure server software (SSL)
encrypts all information you input before it is transmitted to
our database. Furthermore, all of the customer data we collect
is protected against unauthorized access.
What about "cookies"?
Cookies are small pieces of information that are stored by your
browser on your computer's hard drive. Our cookies do not contain
any personally identifying information, and they are used only
in conjunction with Hostedware® applications. We do not read any
information other than what we write in the course of your using
the software application.
Most web browsers automatically accept cookies, but you can usually
change your browser to prevent that. Even without a cookie, you
can still use many of the features on our sites, including taking
surveys and tests, but you will need to accept cookies in order
to run the Hostedware software applications that you subscribe
to.
How do we allow customers to update or change the information
we collect?
You may update or change information related to your Hostedware
account(s) by accessing your My Account page with your customer
login ID and password. For other questions related to updating
or changing your account information, please send email to .
Or call toll free (800) 211-6967, or (949) 585-1500, and we will
be happy to assist you.
Your consent.
We are committed to protecting your privacy. By using our web
site, applications and databases, you consent to the collection
and use of this information by Hostedware as described here. If
we decide to change our privacy policy, we will post those changes
on this page so that you are always aware of what information
we collect, how we use it, and under what circumstances we disclose
it.
Tell us what you think.
Hostedware welcomes your questions and comments about privacy.
Please send email to .
|
I
"It's a great service.
Fast, effective and reasonably priced." 
"Due
to Hostedware's quality, delivery, attention to detail, courtesy,
and great patience, my company was able to advance a contract
with a critical customer, which will have a significant impact
on our sales and consequently, our ability to purchase additional
access codes from Hostedware."
"I
find the Hostedware staff very courteous, knowledgeable and
easy to work with. They have been proactive to my needs and
have met all my expectations of a quality survey provider."
"Hostedware
has created a user-friendly service that will revolutionize
social science research and cut dissertation data collection
time in half. 
"I
have found the Hostedware staff to be thorough and easy to
work with. The surveys themselves are clean and professional-looking,
and we have not had any technical problems.
"We
have completed our survey and it was a great success! We've
been able to acquire the results we were looking for and have
compiled fantastic statistics.